City Receives National Recognition for Natural Gas Utility

July 28, 2023

Last week, the American Public Gas Association (APGA) presented the City of Tallahassee with the prestigious System Operational Achievement Recognition (SOAR) Award, recognizing the City's Natural Gas Utility for excellence in operations.

Competing with more than 750 public gas systems across the nation, the City's Natural Gas Utility received a perfect score, earning the esteemed Gold Level SOAR Award, the highest designation that can be achieved by a public utility. This marks the fourth time that the City has received the Gold Level SOAR Award since the implementation of the program in 2014. The SOAR Award recognizes system integrity, system improvement, employee safety and workforce development.

"This prestigious designation is an example of the City's commitment to being the national leader in the delivery of public service," Tony Guillen, General Manager of Electric and Gas, said. "To date, the City of Tallahassee is the only public utility to receive APGA's Gold Level SOAR Award four times in a row, which is a testament to the many dedicated gas employees who work tirelessly serving this community."

"We are extremely proud to be recognized for our efforts to maintain quality service, safety and operational excellence by our peers from APGA," Stephen Mayfield, Assistant General Manager of Gas, said. "This recognition affirms the City of Tallahassee's commitment to be the best public utility in the nation and deliver natural gas to customers in the most safe and efficient manner."

The City's Natural Gas Utility has provided clean, safe, economical and reliable natural gas for over 60 years to residents and businesses in Leon, Gadsden and Wakulla counties. The system is comprised of 975 miles of underground gas mains, which serve over 35,000 customers.

For more information about natural gas, including rebates and loans, please call 850-891-5112 or visit Talgov.com.