Building & Fleet

The Building and Fleet maintains 93,000 square feet of facilities space situated on 7 acres of land. They are also responsible for working with City Fleet to see that all of the department's 485 vehicles assigned to the agency are serviced, operational and meet requirements for utilization.

Communications

PSC is the focal point of all department activity. It operates 24 hours a day, 7 days a week, 365 days a year. We are often the first point of contact the public has with the Police and Fire departments. The section is equipped with an 800 MHz radio system, Computer Aided Dispatch (CAD) system to monitor officer activity, Automatic Vehicle Locator (AVL/GPS) global positioning satellite that tracks the location of every patrol car, and an FCICII/NCIC 2000 system.

Public Safety Communications Operators (PSCO) perform a full range of radio and telephone operational duties during their shift. Call takers are required to process and prioritize incoming calls for law enforcement and fire service. Each of our PSCOs has completed an intensive in-service training program under the guidance of certified and experienced Communication Training Officers (CTO), which begins with a six-week training academy. New PSCOs are cross-trained through the four positions in the PSC section. The progression is normally completed within a year, but is flexible to compensate for varying abilities and situations.

Many PSCOs describe their job as "an octopus taking a roller coaster ride." The nature of their job requires them to perform multifunctional tasks while responding to callers who are often panic-stricken, scared, or angry. It is the job of the call takers to obtain critical information as accurately and quickly as possible to officers or fire fighters. The job can be challenging and stressful, but is also very rewarding. Many derive a great deal of satisfaction knowing that every day they are able to be a part of helping people resolve difficult circumstances in their lives. Knowing that by giving 100% they make a difference.

Training

Responsible for providing up to date information on the primary topic areas in law enforcement, the training section is staffed by agency experts that coordinate firearms, defensive tactics, use of force, emergency vehicle operations and all required/advanced general police topics. The training section also hosts various courses provided by professional instructors and training centers from around the country. As a courtesy, we open many of the courses we host to other agencies in the area.

If you have any questions about future courses, or need any other assistance please call 850-891-4368.